Customer Commitment

Warehouse and shipping We believe so strongly in our commitment to our customers we made it a core value. We call it our customer bill of rights.

We believe our customers have the right to

  • Be treated respectfully and courteously by all employees and representatives of Royal Food Products
  • Receive superior quality products that meet or exceed their expectations and are delivered complete and on-time
  • Be assisted by any employee regardless of position within the organization
  • Expect that we will do what we say we'll do
  • Be able to access upper management and have all issues addressed in a timely manner